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  • SUNDAY AFTERNOON BARTENDERS ARE SOME OF THE WORST IN LAS VEGAS!!!!!!! This used to be my go-to hangout...but I will never go back!!!! :( Last Sunday I went in during the first quarter of the Bears game. I sat at the bar and it took nearly 15 minutes for a bartender to acknowledge me, even tho they were only about 1/2 full. I am a pretty big gamer, and needed my players card. Ten minutes after the girl bartender (never got either of the bartenders names, they barely acknowledged me let alone introduce themselves,) took my ID I asked what the hold up was, she told me she could not find my card and had to print a new one. This is now 25 minutes into sitting here, nothing in front of me and not gaming either. I finally got my card and started to play. Guy bartender brought me the bottle of water I asked him for and took my order. It was the end of the halftime, beginning of THIRD quarter before I got my food. By now I had gambled quite a bit, I had the empty bottle of water on the ledge and no one replaced it. I had to flag down a bartender to get another. When I was done, I went to front and asked for a manager. When AGM came up I explained how ignored I had been. She never even asked for my name, and didn't seem to care that I had lost a great deal of money (which was not her problem, but a gamer should be treated with the utmost respect) and had terrible service. She gave me the GM's card and walked away. I called the next day and left a message with whomever answered phone. I never got a call back. I will never go back, and at one point in the last year or two, I was one of this establishments biggest gamers and better customers. *shakes my head in disgust.*
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