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  • Damn you, Urban Outfitters! The intense guilt you cause me when I shop at your store knowing damn well it's not local is really unfair. And the price tag... oy! But man, do I love this store... it preys upon my weakness for feminine and bohemian styles, vintage inspired accessories and general bad-assery. *Sigh* My wallet and conscience may never forgive you, but hot damn this outfit I'm rockin' is mighty fine. So, it's OK. In all seriousness, yes--I love the style of Urban Outfitters. But the real winner is their staff. I don't know how they find these peeps, but they're never pushy, super-personable and they give great customer service. For instance, last week I may or may not have wandered over to this location when I heard through the grape vine about their sale, plus addition 50% off. Don't judge. I promised myself, and the beau, that my opticals would only glance on the sale items, no full-priced stuff. Well, long story short, I could help myself. I found one pair of fabulous shorts that will transition nicely into fall and an awesome, vintage-looking necklace--both on sale. The rest? All full price. I just couldn't pass on this skirt and flannel dress, OK!! Gah! While trying not to be the indecisively annoying customer ever, the gal at the register informed me that the full-priced skirt I was buying would most likely be on sale soon. She assured me that if I noticed it discounted online, that I could come in and get a price adjustment. I did and staying true to their word, they did the price adjustment a week later. Normally I wouldn't fret too much about something like that, but $56 back on my card? I'll take it! They were happy to not only warn me about the items I was purchasing but also give me an adjustment. No attitude, no snarls--just a smooth, easy process with a happy ending of a refund. That's not really common these days with all the return fraud happening everyday. These gals will take great care of you and make you feel like a friend. This, dear yelpers, makes for a fantastical shopping experience.
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