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  • From the very first time my husband and I went to CubeSmart, we loved it. We were given a tour by Patrick, and introduced to Jen. Both of them were informative and very friendly. They didn't do a "hard sell" or push hard for a commitment from us. We were also impressed with the facility and knew right away we would get a unit there. We made a reservation, and then eventually came in to get a unit. We love the accessibility to our unit. I also love that every time we go in, Patrick and Jen remember our names and are always sure to say hi. That is great customer service. I work in the auto industry, and bad customer service turns customers away even if the product is great - because you can always get the product somewhere else. Great customer service keeps customers coming back, and telling their friends about you. Best free advertising ever! The Benzer family loves CubeSmart on Gilbert road!
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