Came here with a friend a few days after it opened. First impression was that the interior looked like an office, not a restaurant. We were seated quickly only to be informed that there was no rice bowls or appetizers available, only ramen. This was fine as we only intended to try the ramen.
We placed our orders and waited.. and waited.. and waited.. service was the slowest I've ever experienced in my life. We were honestly thinking of leaving after waiting 30 minutes. We asked the waiter about our food and was told that it was coming up next so we waited another 15 minutes before it finally came. Broth was warm, not hot, and the overall appearance didn't quite match those I had seen from the Gagana in Japan. The taste was also nothing spectacular.
I've definitely had much better ramen at another place in Calgary so all the rave about this restaurant was really disappointing. The only Gagana we'll be going to will be the one in Japan.