In the last couple of years I have eaten at SumoMaya at least half a dozen times. My experience has been a mixed bag.
Here is the good news. I love the food they offer up. It has taste, texture and a sense of creativity and innovation. Just a couple of hours ago my dining companions and I ordered a number of dishes and were absolutely satisfied with everything we got. So kudos for clearing the highest bar.
Here is the bad news. Service is less than mediocre. I do want to clarify: when I say service is below mediocre it reflects elements of service such as speed, accuracy and follow up. In each of these three elements our experience was not good at all even though the server was friendly and amiable.
A dining companion ordered a drink from the bar. It was a disaster not just in how long it took for the order to be filled but also in that the barkeep had no idea on how to craft the drink.
In all fairness, the staff recognized many of the missteps and offered us free dessert. We appreciated that.
However, service is a challenge and needs attention.