Not this location specifically but the bank itself is crap.
Today was supposed to be my billing date on my credit card. Went into a branch and they asked if I wanted to take all my money out of my checking account. Honestly how dumb can you get? Then the servers just happened to crash. I was told to call the number on the back of my card. I did just that. A few times.
The first guy did the same thing as when I was in the branch itself. Thought I wanted to take money out of my checking account. Seriously? Okay. Nope. Screw you too. I said I wanted them to take money from my checking account to pay my credit card bill. But that it was whatever now and hung up. I'm not wasting my time dealing with you and your crap when I have more important things to do.
I call again and this guy tells me that to pay the bill over the phone there is a service fee. First thing I did was hang up.
Seriously? A service fee to pay my freaking bill. That I've been trying to take care of for the last hour? Okay that makes no sense.
So now that I have discovered how truly horribly they are able to take care of their customers I'm really really planning on getting rid of any and all service I will ever have there.
What is the point in trying to do what you need to when all they do I say is you have to pay this much more for us to do what you need to be done. Or that the only way we can help you is by making you jump through 200 different hoops. Nope. Screw all of you. I'm done.