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  • So, I am more so confused if anything by this salon. I walked in to the salon for the first time asking for a trim (my curly hair was at my shoulders) and was told it would be more like a cut. "OK", I thought, that's not too much more money according to their website. There was no mention of the price/type of haircut (natural/designer/etc) that I would be getting. There was chit chat not pertaining to hair with Lisa while she was cutting my hair and she was nice but nice didn't make my hair look good. Nearing the end of my haircut, she put a product throughout my hair and set me under the dryer. It quickly became crunchy and FLAKY. I had to get out from under the dryer because I was just left there for too long with tons of heat blasting on my hair. Lisa offered to wash my hair and try again. I didn't have time to get it fixed. So at checkout she said she would take off "styling" and the "protein treatment" I received. The protein treatment didn't do anything for my hair anyways and I thought styling was always included in the price with a cut??? (confused) If it's not they need to clarify that on their website. So at checkout, I was told my haircut was a natural designer cut (confused) and that it would be $50!!!! Excuse me?? Now, I usually trust my curly hair only to a DevaCut, which this salon doesn't do & typically cost $100+ so the price itself for this cut didn't bother me but where was the honesty? Their website doesn't say $30 and up, it just reads $30, you know? Why didn't they at least tell me that before they started cutting my hair? So, they need to fix that ASAP. It's very confusing and not fair to the customers.
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