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  • On "Black Friday" November 27, 2015 we decided to have a late lunch at Grimaldi's Pizzeria on Ray Road. Since we have dined here many times, we expected a great meal without issues. We arrived around 1:30PM and seated right away. This was after the normal lunch hour, so the restaurant was not crowded--but did became crowded latter. A spinach salad was ordered along with a large pizza with sausage, pepperoni and basil. The salad arrived with no issues. We then ordered a second large pizza with basil added after the first pizza was baking. We do not like all hot items served at once as the pizza will cool off. Therefore we order the pies staggered. The first pizza arrived shortly after the salad. Have you ever wondered why a restaurant would serve an over cooked pizza with BLACK BURNT CRUST? I told the server that this $24 pizza was not acceptable. This was not the first time that an unacceptable burnt pizza was served. It was taken away, but still it should NOT have been served UNLESS they decided F it, serve it and see what happens. Of course we understand that the pizza at Grimaldi's is thin crust baked in a very hot oven but over baking is simply not acceptable. The crust was BLACK/BURNT 360 degrees around this pizza. Of course they said they were sorry but "come on"! The replacement pizza arrived without issues as did the second pizza. Our total bill was $70.26 including 3 soft drinks and one beer. Due to this experience, I had to reduce the rating since a BURNT pizza was served.
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