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| - One star for carrying some really great brands of espresso, one star for having lots of vegan food options on the menu (which i didn't try at this location, but they are there, nonetheless.) minus a million stars for shitty service of epic proportions. $9 for a "shake" that was the consistency of water, bitter, and virtually undrinkable. For that much money, and the word "shake", i was expecting something slightly thick, and slightly sweet. Not coffee/barf flavored bong water. When the person at the counter was quietly and apologetically told that the drink was "disgusting" (the only word that could be used to describe it, seriously, but it was said as nicely as possible), they didn't care, but did let us know that they TOO thought it was gross. "well, I can add more caramel if you want."
say what? you're not even going to a) apologize or b) offer to make something else? oh, hell no.
i get that this place might be sort of 'hip', because its a veg place and all, but the people working there aren't even good looking, don't have sweet tattoos, and aren't fashionable enough to pull that hipper-than-thou, i don't give a fuck, i'm cooler than you, attitude. Especially not to people who ARE good looking, DO have sweet tattoos, and are adorable, paying customers.
learn to smile and learn to give a fuck. you'll get repeat business, and better tips.
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