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  • Well I'm sorry to hear all the bad reviews about AZ differential. I guess all the good reports go unreported. I have nothing but good to say about Nate and Jennifer. I called in about my Jeep and a noise the differential was making. Both Nate and Jennifer were professional and pretty much diagnosed my problem over the phone when I described what was going on. (yes, I called a few times) My differential was going out and making a whining noise, not to mention the silver fluid that was coming out of the differential oil plug. Unfortunately I wasn't paying attention of the time and brought it in a couple hours before closing time. Nate and Jennifer were very kind, and took time to go over what the problem likely was and what it would cost to fix but unfortunately couldn't finish it that day in that short of time frame. Which was understandable. The next day (A Friday), I couldn't get my Jeep in until around noon, but Nate personally had my Jeep brought in and put one of his guys on it. I hung out and spoke with them while it was being fixed and although they were extremely busy with customers and phone calls they had time to answer my questions. I was able to take a look at my old rear end and it was exactly as Nate had described what the probable cause was. They installed all brand new parts and even let me watch a little. I know some mechanics don't like that but I never got that feeling, in fact they sort of encouraged me when I asked and the shop was well taken care of. My differential was rebuilt that day. Also, they had pizza delivered for the workers for lunch and I was invited to lunch as well. It's a family atmosphere, but it's also very professional and the work was fast paced. I drove my jeep home, (about 32 miles) and it was like when I first bought her- if not better. She had more power and just smooth as all get out. I stopped driving my Jeep about a year ago because I could not really afford to figure out what was wrong with her. Nate diagnosed it for free and gave me a great price, extremely competitive. I am very grateful and will always do my business with them if I ever need them in the future. Nate is a good guy. I was not feeling well and in fact had come from the Dr's office on both days and was not doing well at all due to some injuries. I was a little slow and he was very patient and kind. They're just good people.
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