It's becoming quite ridiculous with the new ownership of this place. I have now ordered here 3 times since they re-opened and each time there were issues with the order. The first time after ordering online and waiting for an hour, I proceeded to call them in which I was told that they had no such orders despite my card being charged. The second time along with tonight's third order, were also made online. Just out of good measure, we decided both times to call about 5 minutes after ordering to ensure their systems were working. Both times they said they received the order....yet both orders took close to 1.5 hours to complete. Mind you, we literally live less than a mile away from the place and I'm sure it takes less than 5 minutes to make a sandwich. The owner of this place needs to figure out the right people to hire because now each time I have gone in to discuss these scenarios, I am not even given a simple apology for the issues. They simply scramble to make the sub par sandwich due to them now rushing and offer no such apology or try to right the situation. Truly disappointed in this place as we were looking forward to them opening back up due to the close location.