I have to agree - this company should get negative stars. I was a little concerned and don't often fall for scams but I thought I should be safe shopping at the Miracle Mile shops. I purchased a charging case from them. Something I desperately needed. I would be thrilled if it actually worked! It does not charge - causes my phone to take longer to charge and drains the battery faster! Of course I did not realize that there is no return policy when I purchased and would like to see the actual signed copy of my receipt because I am not sure that it was on there either! Why would anyone have a no return policy even for the next day if they actually stood by their products! Even the stand to hold the phone up when watching tv or movies is worthless if you need to plug in a headphone! Called customer service and of course - no answer. I will be reaching out to Miracle Mile as well - seriously, with this kind of negative feedback I cannot believe they have not done anything!. I generally prefer to support small business, had this have worked they would have received a raving review. If I get anything out of them that actually works I will revise my review. But I am skeptical that I will and am seriously considering a class action lawsuit. Consumers should have some type of protection from outfits like this!