Service Department honesty and exceptional repairs.
After the purchase of my moms used Crv it was recommended that she do some services on the vehicle. We had a great experience with our sales people.
We anticipated that this was necessary on a used vehicle. We were given several recommendations on items that needed immediate replacement and given options on parts. Eric was nice enough to show my mom the car while it was up in the air and made suggestions on repairs without my mom feeling taken advantage of or over charged.