I played and won both Pandemic and Claustrophobia, both times with a group of six people. If you are not into scary, you might not like these. A lot of people like that creepy element of the game, but if there are people in the group who are uncomfortable it kind of spoils the experience. The facility is clean and everything looks custom built from the moment you enter the staircase leading up to the front entrance. There is clearly a lot of care and attention to detail and high level of customer service.