I only got a tear in my sweater sewn together, but my experience was far from pleasant, even expecting nothing special when I walked into the place.
I went to the dry cleaner out of convenience as I live right in Regent Square. I took my sweater to the dry cleaner on 2/19/2013 for a tear in the seem, and they told me it would not be available for pickup on 2/25/2013 after 5:00PM.... almost a week later. What?
Also, the staff was fairly rude and all had chips on their shoulders. I'm not entirely sure how their cleaning/sewing process works, but it's slow as molasses and I don't have time for that. Their lack of urgency coupled with their lack of customer service or even cracking a smile means I will never go back to this dry cleaner.