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  • I don't really like to write bad reviews, but this is my fifth or sixth visit to that store and I am soo not happy with the service. Firstly, it's small, so it's impossible for the staff there to not notice. They watch and ignore n walk past by you n NOT offer to help. This was one of the visit. The other time, I was there looking for foundation or concealer, and after trying a brand, she said her shift is going to end and just showed me were the other brands I was asking for were there n LEFT. Didn't bother calling someone else to take over and the store had hours to close. And once I was suggested a concealer, didn't work, returned and then someone else who assisted wondered why I was suggested that in the first place. Then I tried another concealer, returned. All in all, extremely unhappy with the service, staff doesn't pay attention at all and if they help you it's like they are giving you a favor! But I like the skincare section staff a lot, especially Carol. Gives you attention, doesn't point out your skin concerns and addresses them if you seek help. Going to do makeup shopping from Ulta only! Their store is huge but one or two atleast will see you and ask if u need help. ( The one in Waterfront).
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