Tait and his team are amazing. They have taken care of me whenever I visit, whether it's for routine maintenance or an emergency stop because my car alarm wouldn't stop going off. Today they spent a lot of time assisting me with an emissions-related problem, but because they didn't do any service on the car, they didn't charge me a dime for it. I can trust them to be honest about what I need and what can wait. If you call or email for an appointment, he'll call you at the end of the day, even if it's after 7 pm. I've never known anyone who goes the extra mile the way he and his team do. If I ever replace my car, I want it to be a Honda because then I can keep going to the Hon-Man for service!