Went back in today the mushroom soup was luke warm no one seemed to know what to do it became a big production. I had to tell the girl to go in back and put my soup in the microwave she was walking in circles. She brought it out and again it was still cool so back it went for round two. There was no manager in sight to handle this so it was very juvenile. Then the staff say down to eat with 6 tables in the restaurant and began to complain about customers asking for special requests. I couldn't believe it. Come on cafe zupa you can do better than this. I have been an Executive Chef for 26 years so i understand how these things can go on it happens everywhere the problem is it eventually ruins your reputation. It all boils down to proper training and supervision of staff. I think Cafe Zupa is an excellent concept hopefully next time i come thrse issues will be fixed.