Annual physicals are not the peak of anyone's year. However I feel the doctors especially Nicole are wonderful and can make a what would otherwise be uncomfortable experience, bearable. It feels like after years of seeing the same practitioner were friends and she takes a genuine interest in her patients. I would recommend brown road family medicine providers to anyone. And of course outside of typical medical office nuances with billing and appointments nothing is out of the ordinary and about average performance , the providers are what make the practice.