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  • "Poor customer service and the food was just okay" My wife went to pick up Take Out on February 27, 2014. Stella waited on her. Prior to making our order, my wife produced her Government ID that exempts her from the tax. Stella said she didn't understand. Another employee explained to Stella that my wife is exempted from paying the tax. Stella told my wife that she will take the order and make the adjustment. When it was time to pay, the tax was on the bill, my wife pointed it out and Stella said, they don't exempt the tax. My wife decided since it was getting late, she would proceed. Our order consisted of the following: Sweet & Sour Chicken balls - They were okay but a bit too greasy. Soo Gai - It was okay, but lacked flavour and was a bit too greasy. Golden Chicken Wings - They had the typical chicken wing flavour, nothing special. We also found the food to be very heavy, that bloated feeling after eating it. We decided to try Paul Wong's because of their mostly positive reviews and the fact that it is difficult to find good Chinese food in the GTA. Now that we have and taking into consideration that they are pricey, the food is nothing special, greasy and heavy, along with the poor customer service, we will not patronize Paul Wong's again. Unfortunately, the best Chinese food we've had has been from Far East Chinese Restaurant, in Niagara Falls, Ontario. Whenever we visit Niagara Falls, we always go there and the food has always been consistently very good, not over priced, nor greasy and heavy and the customer service is pretty good. I hope my review is helpful. God bless, MWD
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