I read the reviews here first, but went into the business on a Sunday(today) because everyone else in this area was closed. The wait wasn't long, but the young lady appraising the diamond ring I brought in didn't even check the clarity/carat weight of the diamonds in the ring before returning with a pawn value of $137! This ring retailed for $2600 a tast year ago. There's no way possible it's depreciated to that extent. My advice would be to go to more experienced appraisers if you have jewelry.