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  • We have been with version since they where Air touch back in the 90's. We had transferred to a buss. account and from there it was all downhill. We did this in January 2017 our rep. was just looking to make some commission on the deal without any regard to us. We got 3 new Galaxy 7 phones. We love the phones but when they say oh by the way the new HUM is free with this account. They are full of poop. They charge you per month for it and then when we tried to return it to them 15 days later they said oh well you are past the time allowed to return this. I told them we where told it was free and we only took it for that reason. So they refused taking it back. We then called corp. on the phones and they gave us a credit and said sorry for there incompetence and that they would reverse the charges. GOOD Well now when we try to get online to look at our account or make any changes we cant because the idiots put the wrong email down and this is after spelling and writing it down for them. It seems they hire any idiot that wants to screw people over. 5 months later and we are still dealing with this crap. We where able to get online in March then just tried this last weekend and same BS. So called reps. again and they finally tell me you have to get into online account every 30 days. It would be nice if they would DIVULGE this info to you to keep from the head aches of this crap ever happening in the first place. I think when our contract is up we will have to look into some other company. Pissed off company.
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