Been coming here for 2 years now, and always get a hand wash. Been fairly satisfied up until today. Had a $5 off coupon Prestige sent me in the mail. The guy working the register told me he can not honor it and that I've already redeemed it for a wash. I'm the only driver on this car and the coupon went directly from my mailbox to my center console. I explained this to the guy and let him know I've been getting my car washed here for 2 years now and would like to use the coupon they sent me. I suggested perhaps they sent out coupons that had duplicate bar codes. He just started and me and said, sorry I can't honor it. I said there are a lot of other places I can get my car washed but I'd like to continue giving you guys the business. He replied "you are free to go wherever you like". I looked at the guy and said, you just lost a customer today and he replied "thats ok"
Wow, what great customer service A-hole. These guys lost a customer today. So maybe one customer lost won't hurt their business, but who wants to give business to a place that treats their loyal customers like that. Not the way you should treat a customer who has been with you for 2 years paying for a premium hand wash service, let alone any customer. I'm advising others not to do business with Prestige!
Plenty of other places to get your car washed. I hope Prestige goes bankrupt.