I don't want to give 1 star but have no choice. Had to grab a taxi from PHX after coming home from Grandmother's funeral. Taxi driver accused me of trying to cheat him out of money once we arrive at my place. Told be not to slide my card, which I didn't, but didn't say not to touch the screen. Proceeded to go on a tirade about how I didn't want to pay him so I touched the screen too early (total had said $12 instead of $16 (the airport base rate). I proceeded to tell him in choice words that wasn't what I was trying to do. He then told me to "act like a lady" and not curse. I told him I'd say whatever I wanted when being attacked. Whole thing ended with him telling me f*ck me and my grandmother...among other things like how i was "white Phoenix trash". This guy was Arab and driving van #4830 or 4380...don't remember because I was so mad. Have yet to hear back from anyone regarding my email to the company. Disgusting service that doesn't seem to be a one off based on the reviews!!!