Duke has been my electricity provider since I moved to Charlotte in 2006 and they do a pretty good job of it. Sure, there are the occasional storms that cause me to run on battery for a little while but I live inside the city limits so it's rare that a power outage lasts very long.
They're prompt with billing and they're prompt with taking payments. They seem to try hard to work with reducing energy usage by providing comparisons to neighbors but we're already quite efficient in that area.
The Duke building in Uptown Charlotte is stunning. A massive tower of white stone and glass that stretches into the sky. The lights on the building are quite flexible so they can go with pink or blue or red or even a red/white/blue depending on the latest news or current event or political goings on that they want to support. FYI, it goes by the nickname "Voltron."
Unfortunately, you need a sponsor to visit the building to get to the higher spots for sight seeing. Big bummer for that. Anyone work for Duke that would want to let me in? I'll buy lunch!
I'm a fan.