Let me just say. I love canes. I visit more than I'm proud of. Usually once a week. However this location seems to be gradually getting worse. When I first started coming it was great. Food was always perfect. Customer service was great. But not anymore. The employees aren't very friendly anymore. The past few times I've ate here the chicken and fries (especially chicken) has tasted like old / burnt oil. It ruined the whole meal. They've also forgotten something (usually sauce) the past few times too but no biggy theyre usually good at fixing mistakes. Also, the lobby hasn't been as clean as it usually is. The employees are usually on top of it but now most of the time I find myself cleaning the table off myself or having to wait for one to be cleaned. The soda has been off lately too not as "crisp" I guess you could say. Not quite flat but not super carbonated either. However I still give it 3 stars because the food usually is good, the service is always quick and bathrooms are always clean.