I am absolutely tired of trying to purchase a vehicle with Carmax. We are 7 hours into our day with them. We started the paperwork process 3 days ago with an appraisal that took ALL DAY.
What should have been a quick fax to our bank today turned into 'well, it'll be an hour'... an hour turned into 2, into 3. We left our bank because we couldn't wait any longer. Now 7 hours later we are waiting for the car to be washed so we can just leave.
It's absolutely ridiculous! They obviously have no appreciation for our business and I wouldn't buy here again.
Gail was awful!