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  • Ray, Your store is the closest to Providence, this review is about driver Jesse, that's the name he gave, don't know, he had no identification. If he is not associated with your office please advise, he may work out of Mailing and More on Hualapai where some drivers are picked up. A large online retailer issued to UPS a return pickup label scheduled for 12/29. The driver never showed and I waited all day. No word from UPS. Finally today 1/2 UPS driver Jesse shows up with a nonsense story for the delay. Worse, he expects to take my package but says he does not have the return label and can offer no reason why. He also cannot produce a receipt. Obviously no reasonable customer would hand over their package without the return label or receipt. Why is Jesse pretending ignorance of UPS policy? He conducted himself very suspiciously. I expect this package to be picked up tomorrow, 1/3/18 - 5 days late. I don't like writing negative reviews but the obvious ignorance or incompetence of Jesse and UPS in this matter is inexcusable. I will take pic of driver and package with the mailing label and if package is not delivered, the pics will be delivered to police.
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