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| - Not sure how I feel about Danny's anymore. I have had some positive and negative experiences at this location, but my experience today was pretty lame. These guys need to know that the constant, almost harassing upselling is turning people off. I have resorted to the Costco car wash for my last dozen or so car washes just because I didn't feel like getting haggled to death. I don't know how these guys could work like that, I could never bug the living crap out of someone for an up sale, that is why I have always stayed clear of such professions, but to each their own.
You really need to watch these guys do the work you paid for. This is the second time I have upgraded to an interior detail which was not completed. The first time I had my truck and I upgraded to an interior detail only to get my truck back and the inside was just routinely cleaned in terms of a basic car wash. There was no seat scrubbing or in depth interior detail that I had paid for. So I talked to them about it and they agreed to scrub my seats, but I had to continue to wait. Today I ordered a VIP car wash and I decided to upgrade to the leather seat detail because they haven't been cleaned in a while. Same thing happened, I get my car back and the seats were not conditioned, so I had to bring it over to the detail section and continue to wait. I know I am not alone in my logic here, but when you pay for a service, you should get that service. You really need to watch these guys like a hawk and make sure you are getting what you paid for because from my experience, there is a 50/50 chance you will not.
The wash quality itself is decent, but for whatever reason these guys will not clean out cup holders and I have no idea why. I'll sometimes have straw rappers and other obvious pieces of trash in my cup holders and they will not discard. I understand not wanting to throw away business cards, sticky notes etc but obvious pieces of trash such as wrappers should be discarded and the cup holders should be wiped out.
I don't know if I am going to go back to Danny's. The constant harassing to upgrade and so-so service is not appealing anymore.
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