I had booked a different hotel that let me down, and so I found myself at this La Quinta. It was a little before 2am, I had been stranded at the airport, and when I called La Quinta reservations, they told me this hotel had availability. When I get there, the front desk girl named Chelsea was a little flustered because it turns out that their entire computer system was down and she said that she wasn't able to check anyone in the system for the next half hour. However, she put her thinking cap on and then decided to manually checked me in to a room that she knew was open and got me set up within a few minutes, noting that she could check me in later electronically when her system was back up rather than making me lose another 1/2 hour of sleep. The room itself was clean and comfortable, and I was happy to have an uneventful night's sleep and a shower next morning after being stranded for so long at the airport. More hotels should have caring staff with common sense like Chelsea! 5 stars all the way.