I give them a zero for the worst customer service. I ordered for pick up and was told it would be ready in 25 minutes. I pay and wait and after 30 mins I ask a lady where my order is and she tells me it is going to be 30 mins and there are 4 tickets before me. I ask for the money back and go to the cashier. He asks me what's wrong and I tell him it has been 30 mins and I am told it was going to take another 30. I give him my card for refund. He throws the card at me and tells me he cannot refund to my card and tells me I lied. He yells at me and is super rude. Last time I will be supporting a business who has no customer service skills.