Awful place. The stylist to whom we were assigned had a shaky hand and wasn't the friendliest person. Those to things together made for a pretty subpar visit. Our 18 month old wanted nothing to do with the situation. We had a 30 minute wait as well- after arriving at the time of opening. Also, I have never heard so many kids screaming while we were there! It really seemed like none of the stylists knew how to work with children. We have been to the Huntersville Snip Its numerous times and never encountered anything like what we saw and heard today. Will most definitely not be back.