Called on New Year's day for issues with my electric water heater, they were able to send someone out that afternoon. Mike arrived on time to asses the damage. He was knowledgeable and offered two options. Based on his recommendation We chose to replace the water heater due to its age. The cost was on the lower end of the average based on some brief internet searches. They were able to install today and within a few hours we were back in business. He also provided general maintenance procedures and some suggestions for cost savings in the future. I would use this company again and would recommend them to my friends and family.