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| - I've stayed here almost every week for the last ~9 months, and it is a fantastic 3-night-a-week home. The rooms are always clean, beds and pillows are great, I get some of my best sleep here. The club lounge is wonderful - breakfast has lots of options, and the evening selection is great too (although it would be nice if it were open later than 10 pm, given it caters largely to business travelers). The fitness center is also great - it's small, but the space is optimized to allow for a mix of cardio, machine weights, and free weight machines. The business center on the 7th floor is also a fantastic back-up option for those who need to work past 10 PM when the lounge closes.
My only complaints would be that the water pressure in the showers is sometimes lacking, and on very rare occasions I've not been able to get hot water. I also have stopped ordering room service because they consistently mess up orders and deliver items much later than they say they will, and the menu isn't great.
Overall, this is by far my first choice of hotel when I come to Cleveland.
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