I was torn as to whether to give them 4 or 5 stars, but rounded up for couple of reasons. First, they're definitely better than other places that I've given four stars, so I want to be fair. The manicure was a little bit better than average, and a bit on the expensive side, but they have a very wide color selection. The reason for the five stars was the pedicure which was the best I've had in a long time. I opted for the middle priced option, which was a little bit expensive, but they did a great job with the callous removal and the rest of the pedicure was extremely good as well. My only complaint is that the callous removal was a little bit uneven between feet, the right foot was cleaner than the left, but overall they did a great job. If I ever have a reason to come back to Cleveland, I'll definitely come here again.