I am giving Ashley Furniture one star because I feel like I am getting the run-around. I purchased a bedroom set on Labor Day weekend. It is very nice, at least it looks that way in the store. I am beginning to wonder if I will ever actually get it. I was told early October when I purchased it. Then I had to call to find out the new estimated delivery date was late October. After calling again I was told Early November. Now, of course after me calling them, I get November 30th. Every time I called I asked them to contact me if the estimated delivery changed. They said "Of course". Of course that never happened. Now, after speaking with two sales people, I believe they know it will be much later but will not tell the truth about how long it will take to get this furniture that I paid for back in the beginning of September. I don't mind waiting for nice furniture but I do not appreciate being purposefully lied to and that seems to be what is happening. I do not blame the sales people. It seems like very bad company practice that puts the sales people in a tough position. They sell the furniture before production has even begun. Bad practice.
Disappointing because there is other furniture I would like to purchase from them but I will not until I at least get the furniture I already paid for.
I really hope I can update this post to more stars. I guess that remains to be seen.