rev:text
| - Came to Rumbi twice and food is always bomb, but this review will be reflecting my latest visit.
So I came to Rumbi to eat with a couple girlfriends and I was one of the first people to order out of the 10 of us. Yet, as time went on, I noticed that everyone that ordered after me was receiving their food before me. Finally the worker and all of us realized my food was forgotten. At first it gave me a sour feeling because of the wait o had to go through, but let me tell you, their service recovery was great. I was upset that my food was forgotten, but Cliff, a worker there came up to me and made sure I was getting my food. He was very genuine and kind and I was suddenly happy again. I understand that esp when there is a rush and not many people in the kitchen, there is room for mistakes. The way Cliff handled it was just great. He made sure that I was going to leave the restaurant happy, and I was. He gave me a comp card for my next visit, and was so very kind. I enjoyed my meal with my friends and recommend this place to everyone! Great service, great food
|