The best thing about Joey Yorkdale is the food. It was really good! I went for lunch and had the rotisserie chicken with garlic bread, my friend had the spring salad and house soup. all of it was amazing! What wasn't so great was the service. Which was surprising since the prices are a bit steeper than competitors so we assumed the service would be A+, but that was not the case.
When I entered on the main floor they directed me to the upper level where someone would seat me. No staff were at the host stand (though the whole floor had only 1 table of customers)- and about 6-7 staff members were standing around chatting. after a few minutes someone came by and brought me to a table. The server we had was not knowledgeable at all.. we asked him about ingredients in the soup and he didn't know (which is ok), BUT when we asked him to describe a particular item on the dessert menu (some sort of chocolate cake or mouse- it wasn't clear) he said "I don't know what it's like because noone ever orders it." (seriously? there are 4 items on the menu!) he didn't go ask anyone either, just left it at that- needless to say, we didn't get dessert. and left shocked that the server really didn't care at all. Again, this was lunch and it was a weekday and not busy at all (when we left maybe 4 tables of 2-4 in the upstairs dining area.
If you actual want your servers to respect you and be decent- there are a number of other restaurants in the mall where you'll get this, but Joey isn't one of them