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| - Where do I begin?
My party of 6 called for a dinner reservation prior to 6 pm and was told it was unnecessary. We had a very long night prior and did not wake to have breakfast or lunch. We were famished as our last meal was the evening before. We arrived at 7:45 pm and was told our wait would be approximately 20 minutes. An hour later, we were seated. A wonderful gentleman (the food runner, I assume) assisted my party and I. He was very attentive and amiable. Unfortunately, he was the only one who was such. This gentleman filled our glasses immediately as we sat. And we sat, and we sat. And we stared at our 6 glasses of water. A server never came. We thought we were lucky when the manager stated he would assist and tend to our table. Then we saw him walk out with his backpack and we were again left with no server.
The entire Pampas dining experience was HORRID. We came to celebrate the birthday of a person in my party and her happiest moment was when we left. At 10:30 pm. This is when the party begins...
Birthday girl doesn't feel well and returns to the room to lay down. One member of the party has bubble gut and excuses herself. Another member utilizes liquid courage to help with her stomach pains as I sit in the casino drinking nothing but water and a can of Sugar Free Red Bull to ease the aching. I proceeded to throw up 3 times in the restroom of the casino, 5 times on the floor of the casino, and 3 more times at the emergency room. Though the rest of my party was also sick, my sickness was much more magnified due to my Type 1 Diabetes and the fear of any other underlying issues.
ER Copay: $150
Missing departure flight: $220
Being a vegetarian at Pampas: PRICELESS
(The 2 members who did not fall ill were vegetarians)
Two nights in the hospital, I missed my return flight home, 6.5 months later and my stomach still isn't the same. I've travelled all over the world, eaten overseas, never had ANY issues as it relates to having a sensitive tummy. Somehow, Pampas got us -- me, especially.
This review is not only a reflection of the FOOD and the SERVICE, but also the lack of good MANAGEMENT. The day I was released from the hospital, I called to speak with Pampas' management to inform them of my party's issue. My name and number was given. That was February 19th, 2016. I called two separate times and to this day, have not heard from one member of management.
Is there a possibility I give negative stars? Because Pampas, you owe my party and I some stars.
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