Okay so I went in here thinking the worst because of a review I read. I have never had extensions but am getting some for my wedding. I know I had a ton of questions and needed help explaining the different types of hair how to care for it basically everything. I can't say enough things about how amazing this experience was the girl who helped me had curly hair sherry maybe ( I forgot her name) but very helpful and educated me on different types of the hair what I can and can't do with it. The prices to me are affordable. I can't wait to come back.