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| - Fuck you Ikea.
Your return process is a hot mess. You should be ashamed of yourself.
A cue of 13 people waiting to return your shit on a Monday is a joke.
A cue of 21 people waiting to return your shit on a Tuesday makes me want to never set foot in this dump again. And it wasn't even shit for myself that I was returning...it was for work and it was on my credit card.
It wouldn't be an issue if they didn't take 15-30 minutes per customer, or make sweet love to every box ensuring every bolt and washer was included, casually caressing and whispering sweet nothings to it while others watch in disgust.
I didn't realize that returning this crap was like breaking up with a abusive ex. They want you to move on but, wait, not so fast...we can make it work...give it some time... and in your sheer frustration you decide to walk out, as I did TWICE. But wait you still have some of their shit so you have to see them again, as is the case here.
Seriously? And the return staff, I have never seen people move at a more glacial pace than these asshats.
One lady in the cue actually called the store and couldn't get through to a manger without being hung up on, twice! She finally got through and was on the phone while the manager herself was putting bags away at the tills saying "I don't have time or anyone to put on, sorry."
Ikea - Swedish for "buy our garbage, but if you wanna return it, take a day off work"
I feel sorry for anyone working here.
Never ever shopping in this hell hole again. 1 star is too generous.
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