| rev:text
| - So....ok. I've been going to Jersey Mikes since the opened a location on Cheyenne and Durango. I've always liked their food and the newly trained employees made great sandwiches. Me and my partner just moved to the Henderson area and we've adopted the S. Eastern Ave. location as our new Jersey Mike's location. I've gone there a few times after 8 and I have been greeted w/ an attitude every time, though I mention nothing; the sandwich's where fine and I choose my battles, until tonight.
I called in to make a to-go order at 8:30 for one regular tuna. Bella answered the phone w/ a fair tone. I asked to place a to-go order and she handed the phone to her male co-worker; a stale "Hello". He couldn't hear me over the phone, so he yelled something and hung up. I called back and the boy had picked up and proceeded to ask me what I wanted w/ an obvious attitude in his voice. I told him the sandwich I wanted and he asked me what size. I asked him what sizes of sandwiches they had and he replied, "Man, if you're gonna..", and hung up the phone. I drive down there to get a name and get my parter and I some food and I wait in line w/ no greeting, of coarse, and I asked the boy his name; Sawyer. I tell him I'm they guy he hung up on twice. The then tells me he had a five person line, smirked, and said, "Sorry", which is no excuse to hang up on someone twice. I told him when I was paying that his day was almost over, there was no reason to be so rude. He then tells me, "Whatever, man. Looks like your having a bad day." I wanted to scream, though that would solve nothing. I got both employees names, obviously, as well as the managers name.
Now I'm home and I'm reading similar reviews about the rudeness of the employees there and I'm just offended at what went down. The only reason I'm giving it two stars is because the food is decent if it's not made w/ angry hands, which lately they have been. I have seen Sawyer the times I've been and he's honestly always seemed sour, and after reading some of these reviews, it seems he feels he can freely get away w/ blatantly rude behavior. My partner goes at different times and has good service so he will continue to go. I, on the other hand, will be talking about this for a good second. Truly disgusted and let down.
*UPDATE*
The owner of the franchise contacted me w/in hours of my experience and he offered to take several different actions to rectify the situation. I will not be going into the sandwich shop for while if at all, but my partner will continue to order food from this place. It has good food and good experiences each time he's visited. Thank you to the owners who promptly got back to me.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)