I've lived down the street from this carwash for years. Since I wanted to removed a think layer of dirt and dust from a car quickly I went here for the quick automated wash. The price was good and all, but the problem happened when I got back home and noticed that the roughness of the automated wash had torn off one of my side mirror panels. I went back there to ask them if they had found it and they let me look around a bit. It had only been no more than 15 minutes since I had left there and it was no where to be found. One of the employees there tried to tell me that it could have slipped under the drain, which is impossible because this panel is over 6"x 8" and would not have slipped through the grate. All I got in response to this was a simple "sorry" and no offer of anything to make it up. I had to buy a $100 replace for both mirrors as they are not sold individually. Personally, since I looked everywhere for it myself, I'm thinking the piece may have been run over by another customer's car after mine and they just threw away the evidence.