They have great pizza, but today I was there (4:30 on a Saturday) and the hostess told us that we would have to wait 30 minutes for pizza since they were "stoking the oven". My wife and I decided at first not to wait but quickly changed our minds and went back in. The hostess then told us they were on a 45 minute wait....let me just say, the restaurant was almost totally empty. In addition, the hostess was very aloof about her inability to serve her customers and quickly resumed her teenage chat with her friends once we decided not to stay.
I think someone should remind the staff that their business model REQUIRES that they sell pizza to customers.