I purchased a ring and bracelet as a Christmas present which I was unsure of at the time, so I specifically asked if I could return it if I changed my mind or the recipient didn't like it. I was told by the employee at the time I had 7 days for a return or an exchange could happen afterwards. I returned 4 days later, to return the items as I found an alternative. Much to my disappointment, the store owner was extremely hostile, argumentative and rude. Even after the original employee confirmed her promise he still denied to refund my purchase. You would think someone who sold gems and specialized in energy would have good energy themselves, however this owner was nothing but rude, dismissive and verbally abusive, even threatening to call the police on me. I left absolutely appalled by this behaviour and I definitely will not be returning. I suggest that if your looking for light, positive and healing energy that you seek it elsewhere, none to be found here.