My first bad experience with this postal service that delivers mail to my zip. I had ordered a package that was delivered on Friday and was left a locker key in my mailbox, when I went to open the locker it was empty with a rubber band left behind. I went to check with the lady at the package pick up counter at the west Russell location and she assumed it must be stolen and said all she can do is leave a message with the delivery driver to check if it was misplaced on Monday. Today is Tuesday and no package so I called Amazon and they are replacing. The funny thing is that when I checked the tracking number, it says that the package had no insurance, and the locker was secure when I opened it. I'm not a professional detective, but my suspicion rests with the mail woman who delivers my mail. Just a word of caution that if you send a package, look into insuring the contents and I hope no one has to go through this experience with their mail.