Bob impressed us from our first call to him! He is very professional and passionate about his work. He came to our house to provide an assessment and we were immediately impressed with his professional appearance, his interaction with our two dogs, and the services he provides. We initially had him care for Max and Shadow for a weekend and it has now grown to his team visiting our pets Mon-Fri while we work. We no longer have to worry about working late or impromptu dinner dates after work as we know our pets have been cared for and are well! If I could give more stars I would! This is a great service and a great company!