I made an online reservation request. They followed up with an email and a phone call to go over particulars. We set the date and time. They called me the day before the move to give me the crew leader's name and phone in case anything came up. Steve showed up 5 minutes earlier than the time established with Jon and Kam. We had done all the packing, so they had our 2 BR 2nd story condo loaded up within 45 minutes. Very careful and pointed out scratches and loose parts so we concurred on what damage already existed. We made an intermittent stop to drop off a BR set with a family member whose house was on the way to our destination. They offloaded into my garage and made sure we still had ample access. They completed their tasks within the 2-hour minimum time frame at $134 per hour for three guys. I can't say enough good about these guys. I would definitely recommend Christopher Moving to anyone who needs to make a local move. And the best part was they all spoke English, so communication went well.