I give a 3 because customer service is huge and this place has zero. Everything was great even the soda was amazing. When ordering for the first time if you don't know what you want or order incorrectly the guy gets all mad. I'm sorry the rudeness isn't something I appreciated. I was actually afraid to order after that. My husband enjoyed his Italian beef immensely we had hotdogs and some chili dogs both were great. The fries were very good. I wouldn't stop here again unless I was on this side of town which I never am so cie la vie.