This particular location seems to be more miss than hit. It always takes awhile to receive orders when I've been to others and they seem much faster - as well as much nicer. The employees at this location just don't seem to like anything they do.
Quality is average - again, other locations just seem to have their S together. I just happen to go to this one because it's close to the job.
Coworker and I went one time and her drink came out with a crushed-in lid, causing it to spill when she grabbed it. The people in the back were too concerned with other things when she requested TWICE to get something to assist in cleaning up. Kind of rude.
Lots of other places around the job that are closer and have the same type of food, but cheaper PLUS done right, so I probably won't return.